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UPS does more every year to be sustainable and demonstrate leadership in ways that matter to our stakeholders and the world at large.



Sustainability at UPS® begins with logistics capabilities that make global commerce more resource-efficient for millions of customers every day. We manage our logistics and transportation network with constant attention to our greenhouse gas reduction strategy, and make our resources and expertise available to communities around the world for humanitarian disaster relief. Thus the balance of economic, environmental, and social benefits that we strive for at UPS has many benefits for the wider world.
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UPS pursues sustainable innovation from end to end, ranging from the services we offer to how we provide them. We manage all types of shipments, all over the world, with a single, integrated transportation network that optimizes fuel use and greenhouse gas emissions. We use information technology (IT) relentlessly to make the network operate more efficiently. We train and develop our people systematically, on the job, in the classroom, and with our virtual university. This comprehensive approach to continuous improvement has helped us fine-tune everything from planning and routing to flying and driving, and it also helps us develop new environmentally responsible services.

We actively engage with the public sector and leading non-governmental organizations (NGOs) that are addressing climate change, water management, the future of fuels, diversity and inclusion, disaster recovery, and community safety. And we don’t just talk with these external organizations. We fund their work, we implement their ideas, and provide expertise of our own, so that good solutions for sustainability find their way into the mainstream.


We are committed to leadership in sustainability reporting as a benefit to society, and because it gives our customers transparent, comparable, and externally assured information about how UPS, as a supplier, is working to improve the sustainability of their supply chains. That’s why we provide extensive data and contextual information about our reporting, and prepare this Report at the A+ Application Level of the Global Reporting Initiative.

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2012 Highlights


Absolute reduction in global greenhouse gas emissions from operations and purchased energy by 2.1 percent compared to 2011, even with a 2.3 percent increase in shipping volume.


Rapid expansion of our dedicated global healthcare infrastructure to more than 6 million square feet (0.557 million m2).


A Global Forestry Initiative to plant more than 1 million trees by the end of 2013.


Outstanding logistics and environmental performance in the 2012 London Olympic and Paralympic Games.


Humanitarian relief efforts in 35 countries, with US$2.6 million in in-kind donations.


Total Charitable Contributions and United Way donations of US$97.5 million, up from 2011 by US$4 million.


1.8 million volunteer hours donated by UPS employees and their families, a new record.


Reset our goal for miles driven in alternative fuel/advanced technology vehicles by the end of 2017, to 1 billion miles – more than double the previous goal.