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Scott Davis, Chairman and CEO
Welcome to the 2012 UPS Sustainability Report. This report shares the ways UPS leverages its global business to create social improvements, economic prosperity and environmental stewardship. These are values that UPS shares every day in the communities and countries where we operate: values based on integrity, attention to detail and concern for the local communities in which our 400,000 employees live and work; and values that shape the UPS culture of continuous improvement, operational excellence and safety.

In the coming decades, society will continue to face complex challenges related to a growing world population. By some estimates, the world’s population is set to expand by approximately 25 percent – reaching 8.7 billion people by the year 2040. Over this same time horizon, technology will increase the pace of economic change, trade, commerce and advancement. By some measures, it is possible that the global economy will more than double in size by the year 2040. The social and environmental challenges related to such rapid economic and population growth are complex. Yet regardless of the complexities that the world may face, solutions are as close as the limitless creativity and drive of the human spirit.

That drive is what we highlight in this report. It’s a drive that never rests and that takes a long-term perspective to help UPS focus its responsibilities for environmental protection, social development and economic growth.


“This Report shares the ways UPS leverages its global business to create social improvements, economic prosperity and environmental stewardship.”


Our Global Actions -  UPS crisscrosses the world:
  • Our employees and environmental groups we support are planting trees and restoring forests in North America, South America, Europe, Africa and Asia as part of our goal to plant more than 1 million trees before the end of 2013.
  • The UPS Foundation, coupled with UPS logisticians, supported humanitarian relief in 35 countries in 2012.
  • Our healthcare experts, located at dedicated UPS facilities on three continents, helped pharmaceutical, biopharmaceutical and medical device manufacturers and other healthcare companies save lives, operating on the philosophy that It’s a patient, not a packageTM.
  • Our safety experts and drivers shared their expertise with teens in 64 cities in the U.S., South Africa, Germany, Canada and England. In Vietnam, we kicked off a new program with the Asia Injury Prevention Foundation to encourage children and families to wear helmets when riding their scooters. In South Africa, we supported safety training for drivers delivering humanitarian relief supplies.
  • We continued to operate and test alternative fuel and advanced technology vehicles to reduce fuel use and emissions. We added biomethane vehicles in the UK and announced intentions to expand our liquefied natural gas (LNG) fleet in the U.S. to more than 800 vehicles.

Our actions were also focused on internal improvements. Our sustainability metrics for workplace safety, employee satisfaction and retention, environmental performance, emissions, charitable giving and water conservation all trended positively compared to 2011.

Our Greenhouse Gas Reduction Strategy, detailed extensively in this Report, also continues to reap impressive results. Since 2001, UPS has avoided driving 364 million miles through technology – saving 39 million gallons of fuel and avoiding 369,000 metric tonnes of CO2. In 2012, we saw an absolute reduction in our Global Scope 1 and 2 CO2e emissions compared to 2011.
We hope that you enjoy learning more about our commitment to sustainability and appreciate your interest in UPS. We welcome your comments on this Report at pr@ups.com.
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