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They all say they were “happy to help” and “just did what was needed.” But when UPSers save lives, we call them heroes anyway.

We Call Them Heroes

Here are some of the heroes of 2012:

Rob Geyer of the Seattle South Center (Washington) was working his delivery route when he noticed a man collapsed on the sidewalk with a heart attack. Geyer called 911 and started CPR. His fast action was the reason the man survived until paramedics arrived and restarted his heart.  

Dave Ediss of the Nampa, Idaho Center was on his regular route when he came upon a head-on collision. One of the vehicles held a mother and two children unable to free themselves – and the car was on fire. Ediss got them out before the vehicle was completely engulfed in flames.

K.C. Mattox of the Presidio Service Center (San Francisco, California) and his wife were on their way to work when they encountered a couple who needed help delivering their baby – in a commuter train parking lot. After a successful birth, Mattox pulled the laces out of his work boots to tie off the baby’s umbilical cord

Eric Logan of the Parris Island Center (Beaufort, South Carolina) was working his route when a car in front of him careened off the highway into a marsh. Logan first rescued five children from the partly submerged car, then started CPR on the unconscious driver, who revived before emergency responders arrived.

Dale Simmons of Pleasantdale, Georgia was on his route when he came to the scene of an accident. The driver of one of the vehicles was dazed and unmoving, even though her car was on fire. Simmons got her out of the car and a safe distance away before the vehicle was fully aflame.

Reynaldo Alcantara of the Manhattan West Center (New York) loves animals, and in 2012 he got a chance to show just how much. Making a stop on the Upper West Side, he spotted a Jack Russell terrier that was choking on a bone. Alcantara knew how to close the animal’s mouth and force air into its nose. A moment later, out popped the bone.

Replanting a mangrove forest in the Philippines.
Volunteer of the Year
The James E. Casey Community Service Award, named for the founder of UPS, recognizes one individual at UPS each year that demonstrates exceptional commitment to helping others. The 2012 winner is Joseph Sosa of Hialeah Gardens, Florida. Sosa’s family tree has deep roots in the village of Buenos Aires in rural Colombia. He and his father created a foundation named after his grandmother, known to all as “Mami Dora,” to help children in Buenos Aires and other impoverished villages. Every few months, he travels from Florida to Buenos Aires bringing food, medicine, books, and more for children who are ill, disabled, or simply in need. It’s a journey of many hours, but Sosa doesn’t mind. He made a promise to Mami Dora that he would do all he could for the children of her village, and he’s keeping his promise.

Global Volunteer Month

UPSers volunteer all year long, around the world, because of their own sense of civic duty and their ability to contribute needed skills and experience to grassroots organizations. Each October, they celebrate Global Volunteer Month by donating their time in even bigger numbers than usual. And the numbers are truly getting bigger. UPS volunteers logged 309,520 hours in Global Volunteer Month in 2012, more than 50 percent above expectations. That helped take the year’s total number of volunteer hours to a new record at 1.8 million, up from 1.6 million hours in 2011. The total for 2012 includes contributions from UPSers and their friends and families in 50 countries around the world.