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Society needs a more efficient healthcare industry – especially as drugs and devices become ever more complex, sensitive, and in demand by doctors and patients all over the world.


Expensive inventories, unexpected temperature variations during transit, breaks in the chain of custody, promising therapies held back by the cost of regulatory compliance – our customers and our society simply can’t afford these anymore.

That’s why UPS has made a commitment to offer healthcare companies and providers a partner like they’ve never had before. We have seen first-hand that logistics can help save lives, which is why we operate with a simple philosophy: It’s a patient, not a package.TM

We now have 36 dedicated healthcare facilities around the world, with 6.4 million square feet (0.595 million m2) of distribution space that is controlled for security, temperature, and humidity in compliance with the PDMA (Prescription Drug Marketing Act) and cGMP (current Good Manufacturing Practices). We hold hundreds of geographically-specific licenses and registrations worldwide to help our customers maintain compliance and stay ahead of regulatory changes. And in 2012, UPS opened three new facilities in Shanghai, China; Hangzhou, China; and Sydney, Australia.

We combine this specialized distribution network with our global transportation services to offer solutions such as UPS Temperature True® air freight for door-todoor transportation of temperature-sensitive products. With UPS Temperature True, we can proactively monitor shipments around-the-clock during transportation and intervene to prevent trouble before it can occur. For an extra layer of protection and available globally from UPS, the PharmaPort™ 360 air freight container, was specifically designed to maintain optimal product conditions for palletized temperature-sensitive shipments. Its unique hybrid cooling system keeps products at a preset temperature without the environmental and safety concerns of conventional refrigeration. It can do this whether the outside temperature is -40° or +60° Celsius (-40° to 140° Fahrenheit).

Most importantly, we have the expertise and a set of flexible global solutions that can help reduce inefficiencies, and improve costs and competitiveness.
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UPS is committed to making healthcare more efficient with global supply chain innovations.


With 36 dedicated facilities and healthcare teams worldwide, UPS can meet complex logistical needs.


Customers include pharmaceutical, biopharmaceutical, and medical device manufacturers as well as distributors and service providers.