Executive Statement - Chief Sustainability Officer Executive Statement - Chief Sustainability Officer Loading...

Scott Wicker,
Chief Sustainability Officer

The UPS Sustainability Report reflects how we are living in a material world. 

At a time when the sustainability world is focused on scarcity and conservation, it may be counterintuitive to have a report theme focused on “more.” But we have our reasons. 

In this Report, we have highlighted issues identified as important to our present and future success. Our theme “More of What Matters” reflects the renewed mission to focus our attention and resources on actions that can be most impactful in our operations, communities and the environment. In other words, we are spotlighting material issues.

We began this effort last year when we introduced our “materiality matrix” which showed the intersection of topics that our stakeholders deem important and those that our executives view as critical to our future success (see Materiality and Stakeholder Engagement).

To help our report readers identify the most important content at a glance, we have added a “More of What Matters” circle to the page. We also have all of our KPIs together this year in our Key Performance Indicators section for better readability.

Key Performance Indicators always have signaled our most important issues. In 2012, we made significant achievements worth noting:

  • We succeeded in reducing absolute Global Scope 1 and 2 CO2e emissions by 2.1 percent compared to 2011, even as shipping volume increased 2.3 percent. This reflects the effectiveness of our comprehensive Greenhouse Gas Reduction Strategy detailed in our GHG Reduction Strategy section.
  • Lost Time Injuries and Automotive Accident Frequency dropped significantly, due in part to revamped training for frontline managers.
  • Energy consumption in our facilities dropped, thanks to lighting upgrades, conservation efforts and investments in energy-saving equipment. Water usage also dropped.

"Our theme reflects the renewed mission to focus on actions that can be most impactful."


Some of our important actions can’t be captured in a graph or KPI. That’s why we have specifically featured these stories in the front part of our report and we have added more context to the rest of the report.

One of the feature topics is how we serve the healthcare industry. By creating an efficient supply chain together, our customers are able to deliver better patient care. It’s a collaboration that helps save lives. We also are honored to have a Henry Schein executive, Paul Rose, share his viewpoints on logistics, sustainability, and healthcare.

We also have addressed in this year’s report content that highlights the issues raised by our stakeholders and the ways that we engage with others. Our engagement stories show how we are working with global leaders to address economic, social and environmental issues such as water scarcity, world trade, forestry preservation and restoration, road safety, and humanitarian relief. Some of our non-profit partners, Earthwatch and the American Red Cross, share their views.
As this report is released in 2013, we see new opportunities and important issues on the horizon. The future of fuels is one of those. Therefore, we speak in this Report about our robust “rolling laboratory” of alternative fuels including an increasing focus on natural gas. We also look ahead to new ventures and more of what matters.
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